Privacy Policy
Effective Date: May 14, 2026
Welcome to Trimscape Lighting ("Trimscape," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect information collected through our website, https://trimscapelighting.com ("Website") and related services.
By accessing or using our Website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide Directly
You may voluntarily provide information when you:
- Request a quote
- Complete contact forms
- Schedule a consultation
- Subscribe to updates or promotions
- Communicate with us by phone, email, text message, or forms
This information may include:
- Name
- Email address
- Phone number
- Property address
- Service interests
- Photos submitted for lighting visualization or estimates
- Any additional information you choose to provide
Information Collected Automatically
When you visit our Website, certain information may automatically be collected, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of visits
- Referring website information
- Click activity and interactions
Cookies and Similar Technologies
We may use cookies, pixels, and related technologies to:
- Improve website functionality
- Analyze website traffic
- Understand visitor behavior
- Support advertising and remarketing campaigns
- Remember user preferences
You can modify browser settings to refuse cookies; however, some website functionality may be affected.
2. How We Use Your Information
We may use collected information to:
- Provide estimates and requested services
- Respond to inquiries
- Schedule appointments
- Deliver customer support
- Improve website functionality and user experience
- Analyze website performance and usage trends
- Send updates, promotions, or marketing communications
- Provide personalized advertising
- Protect against fraud and unauthorized activity
- Meet legal requirements
3. Marketing Communications
If you provide contact information, you may receive:
- Appointment communications
- Service updates
- Promotional emails
- Text messages
- Special offers
- Company announcements
You may unsubscribe from marketing emails at any time using the unsubscribe link in communications.
You may opt out of text messages by replying STOP.
Message and data rates may apply.
4. Third-Party Services and Technologies
We may use third-party platforms and tools including but not limited to:
- Google Analytics
- Google Ads
- Meta (Facebook and Instagram)
- YouTube
- Retargeting and remarketing platforms
- CRM and marketing automation systems
- Call tracking systems
- AI-powered visualization or estimation tools
These providers may collect information subject to their own privacy policies.
5. Sharing Information
We do not sell your personal information.
We may share information with:
- Service providers assisting with business operations
- Advertising and analytics providers
- Website hosting providers
- Contractors and installation partners when necessary
- Legal authorities when required by law
- Successors in the event of a merger, acquisition, or business transfer
6. Data Security
We use commercially reasonable security measures intended to protect personal information from unauthorized access, disclosure, or misuse.
However, no internet transmission or storage method can be guaranteed to be 100% secure.
7. Your Rights and Choices
Depending on your state of residence and applicable law, you may have rights regarding your personal information including:
- Request access to collected information
- Request corrections
- Request deletion
- Request information regarding data use
- Opt out of certain processing activities
8. Children's Privacy
Our Website is not intended for children under age 13. We do not knowingly collect personal information from children.
9. External Links
Our Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes become effective immediately upon posting to the Website.
11. Contact Information
Trimscape Lighting
Address:
50 W Techne Center Dr
Milford, OH 45150
Phone:
1-866-TRIM-456
Email:
info@trimscapelighting.com
Website:
www.trimscapelighting.com
California Privacy Rights Notice
If you are a California resident, you may have additional rights under applicable California privacy laws including rights to know, access, correct, and delete personal information.
Trimscape Lighting does not sell personal information as defined by California law.
SMS Consent Notice
Information obtained as part of SMS consent will not be shared with third parties or affiliates for marketing purposes.
By providing your mobile number, you consent to receive messages related to services, appointments, and promotional communications.